4.1. General Principle
We want you to feel confident when enrolling with RECA. That is why we offer a 7-day money-back guarantee on most individual course and bundle purchases.
4.2. 7-Day Money-Back Guarantee
- You may request a full refund within 7 calendar days of your purchase date if you are not satisfied with the course.
To request a refund, contact us at Info@RenewablesCareerAcademy.com with your name, course title and purchase date.
You can add internal conditions here if needed (e.g. “We reserve the right to limit multiple refunds per learner.”) – keep them transparent and fair.
4.3. Exclusions and Special Cases
Some products or services may not be eligible for the 7-day refund (for example, certain live events, custom corporate training). Any exclusions will be clearly stated on the relevant course or service page.
4.4. Cancellation and Rescheduling of Live Sessions
If your course includes live online sessions:
- RECA may reschedule or adjust session times when necessary and will notify you as early as reasonably possible.
- If RECA cancels a paid live session with no suitable alternative, you may be entitled to a partial refund or credit, as outlined at the time of purchase.
4.5. Refund Method and Timeline
Approved refunds will be processed using the original payment method, where possible. Processing times may vary depending on your bank or payment provider, but we aim to initiate refunds within [e.g. 7–14] business days from approval.
This policy operates in addition to any statutory consumer rights you may have under applicable law.